Student Refunds

General Information

A refund may occur if there is a credit balance in a student account as a result of financial aid residual, overpayment of an account, or dropping/withdrawing from a class within a refund period.  The Student Business Services Office disburses credit balances in student accounts routinely. Refunds are processed twice a week (Tuesday and Thursday), and funds are wired to BankMobile the following day.

Texas A&M University-San Antonio partners with BankMobile to offer you three options for receiving your refunds.  To view the University’s contract with BankMobile, a Division of Customer Bank, click the following: BankMobile Contract

What does this mean for students?
You will have more choices in how you receive any refund money we may have for you. 

What do students need to do?

1.    Make sure we have your current mailing address!  

      • To update your address, please log into Jagwire

      • Be sure to update your address with the US Postal service as well to avoid delays.

2.   Be on the watch for the bright green envelope from BankMobile!

      • BankMobile will mail information upon registration for a student’s initial term.  Once it arrives, you'll simply use the information inside to let us know how you'd like to receive your money.

      • Just choose the option that best fits you...and be sure to get started as soon as it arrives!     

      • Remember, even if you are not currently expecting a refund, we may have money for you in the future, so don't wait.

3.   Be prepared to select your option to receive refunds:

      • Deposit to another account.  Money in two to three business days. 

      • Same business day deposit to a BankMobile Vibe checking account.  Money deposited to the account the same business day funds are released by the University to BankMobile.

      • Paper check. Receive your check in the mail from BankMobile in five to seven business days. 

Please do not throw away this important card since it is your ticket to a faster refund.

Are there any fees for the BankMobile account?

There is no minimum balance and no monthly fee for students selecting the basic BankMobile Vibe account.  There is also no fee for using the Allpoint Network ATMs.  You may visit BankMobile Vibe to review the fee schedule or to locate an Allpoint Network ATM.  

Have additional questions?
You may contact Student Business Services at (210) 784-2035 or the Welcome Center at (210) 784-1300. 

Census Date
The census date is the deadline by which all enrollment and payment arrangements must be finalized.  For more information click  here.

Refunds for Dropping/Withdrawing from a Course

Students officially withdrawing (dropping all courses) during a Fall, Spring, or Summer session will receive a refund on tuition, mandatory fees and laboratory fees based on the date of official withdrawal and the applicable percentage.  Visit the Registrar Refund Policy for more information about refund percentages for Fall and Spring or Summer Sessions.