Frequently Asked Questions


WHERE CAN I SEE MY DEGREE PLAN AND HOW WILL I KNOW WHAT CLASSES TO TAKE?  Our university catalog with all of our degree plans in it is posted on the university website. You may click here to view it. It is important that you speak with your advisor about your degree plan and classes. They will help you understand it and ensure you are on the right track!

HOW CAN I MEET WITH MY ADVISOR?  There are several ways to schedule an appointment with your academic advisor.  Current students can schedule an appointment online using the Student Success Collaborative link in JagWire, you can stop by our office in Modular C to speak with our front desk staff, or you can give our office a call at (210) 784-1307 to schedule an appointment. 

CAN I WALK-IN TO SEE MY ADVISOR, OR DO I HAVE TO HAVE AN APPOINTMENT?  Our academic advisors see walk-in students on a limited basis, around our already scheduled appointments. We strongly encourage you to schedule an appointment in order to ensure you are able to be seen, since appointments will be seen first before any walk-ins. Walk-in visits are generally less than 15 minutes in length. Appointments are scheduled for 30 minutes and provide you with time to get detailed answers to your questions.

I'M TRYING TO REGISTER, AND THE SYSTEM SAYS, "PRE-REQUISITE OR TSI ERROR." WHAT'S GOING ON?  The registration system may display this error message for several different reasons.  Are you trying to register for a class with a required lab or recitation section?  If so, don't forget to type both CRNs into the registration worksheet.  Do you have transfer coursework that is being applied to one of your degree requirements?  The registration system may think that you're missing a required pre-requisite course.  If this is the case, please contact your academic advisor for assistance.  If you think you should be able to register for a class, and the registration system is giving you an error message, give us a call at (210) 784-1307 so that we can assist you.

I'M TRYING TO REGISTER FOR MGMT 4370, AND I'M GETTING AN ERROR MESSAGE.  MGMT 4370 is the senior capstone course for BBA students.  You must be in your last semester of coursework in order to receive approval to take this class.  Contact your academic advisor for approval.

I HAVE A "HOLD" ON MY ACCOUNT.  WHAT DOES THAT MEAN?  A hold on your account means that something is needed for your student record and usually must be taken care of before you can register, add/drop classes, or graduate. All freshmen students have an Advising hold and are required to speak with their academic advisors before registering or making changes to their schedules, so that we can help ensure you're taking the right classes.

Other holds could mean you need to submit a transcript, pay an outstanding balance, complete orientation, or to meet with your Success Coach. You can determine what type of hold you have by viewing your student record in JagWire or by calling the Welcome Center at (210) 784-1300.

WHAT IF I WANT TO CHANGE MY MAJOR OR DON'T KNOW WHAT TO MAJOR IN?  Not a problem! Choosing the right academic major is a big decision and we're here to help you. Your academic advisor can discuss your career interests and academic requirements to help you decide what major would best suit your skills, interests, and goals. 

I WORK FULL-TIME AND ALSO HAVE FAMILY COMMITMENTS.  DOES THE UNIVERSITY OFFER CLASSES ONLINE, IN THE EVENINGS OR ON WEEKENDS?  Some of our degree programs have options like taking classes in a Hybrid/Hyflex format, as well as online. However, the university presently does not offer a degree that can be completed 100% entirely online. There are also many classes offered in the evenings and on weekends here at the university. Depending on your selected degree program, it may not be possible to complete all of your coursework in the evenings or on weekends due to course offerings. Your academic advisor will be happy to help you identify what option is best for you and for your schedule.