E-Book Help & Support

This is your one-stop shop to getting the assistance you need to make your e-books work!


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A: The university has chosen to use e-books as a ready from day one alternative that saves you money in the long run! Since the fee is included in tuition, you no longer have to worry about budgeting for your books and course materials.


A: Follow this link for simple instructions on how to access your e-book. http://www.tamusa.edu/ebooks/Accessing%20E-Books.html


A: Click on the following instruction sheet to register/log in to your Connect account. http://www.tamusa.edu:80/uploadfile/folders/uknoch/Pdf/Pdf-636591425733247215-10.100.150.124.pdf


A: You are absolutely correct! Do not pay again. Click the link to get instructions on how to access. If it still is not working, contact Pearson customer service to get set up here: https://support.pearson.com/getsupport/s/contactsupport


A: Each publisher is different, so there are multiple ways you can obtain copies. In some instances, however, hard copies are not available and you can opt in to printing 2-10 pages at a time.

For Cengage: http://www.tamusa.edu:80/uploadfile/folders/uknoch/Pdf/Pdf-636597305258471503-10.100.150.124.pdf

For Pearson: http://www.tamusa.edu:80/uploadfile/folders/uknoch/Pdf/Pdf-636597305258471503-10.100.150.124.pdf

For McGraw-Hill: http://www.tamusa.edu:80/uploadfile/folders/uknoch/Pdf/Pdf-636597305258471503-10.100.150.124.pdf

You can also print some of your e-books through VitalSource: http://www.tamusa.edu:80/uploadfile/folders/uknoch/Pdf/Pdf-636609552578538704-10.100.150.124.pdf


A: Yes, absolutely! VitalSource has detailed instructions provided at the following link on how to do so!

https://support.vitalsource.com/hc/en-us/articles/201967913-Downloading-your-eTextbook


A: Your best option would be to email your e-book program coordinator. They will dedicate time to you to help resolve your e-book needs. There are also dedicated office hours to a new e-book support chat that will be launching soon!

Email them here: E-Book Program Coordinator