Shadow Copy

Every day, Texas A&M-San Antonio faculty and staff use our network share drives.  The most common is the I: drive where we keep departmental files and our Q: drive where we keep documents for our own business use.  ITS is proud to announce a new method for restoring previous versions of files on those network share drives that we use every day.  This new technology will put the power in your hands to restore previous versions of files that you have created should you ever need to.  It will also eliminate the need for ITS to process that restore request for you.  


Individuals wishing to restore a previous version of a file are able to view the versions that are available and select which one suits their needs.  This will be very beneficial when you have overwritten or inadvertently changed a file and need to go back to a previous version.  The number of previous Versions files are limited depending on available space.  If a file or folder needs to be recovered from a version older than what is shown, please contact the ITS Help Desk at helpdesk@tamusa.tamus.edu or (210) 784-HELP (4357)


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