Welcome Faculty and Staff!

As individuals who work closely with A&M-SA students, you may encounter distressed students in your offices or classrooms. Your role could be a crucial and positive one in identifying and referring students who are experiencing some difficulty with mental health concerns.

  • For more information regarding how to respond to a student in crisis, click here.
    What You Can Do:
    • Call Student Counseling & Wellness to consult with us regarding your concerns about a student. 
    • File a CARE report. 
    • Talk to the student directly and express your concern. Give the student the the Counseling & Wellness phone number (210) 784-1331 and location (Patriots' Casa, suite 212) and encourage him/her to make an appointment.
    • If this situation is an emergency, call UPD immediately (210) 784-1911. If a student has a weapon or has treatened you, call 911.

    We consider a situation to be an emergency when there is...
    • Imminent danger of physical harm to self and/or others.
    • Someone the student knows is in danger.
    • Disabling emotional distress, e.g. an inability to manage daily tasks of living.
  • What We Can Do:
    • Assess the student's needs - in the initial interview with a counselor, we will assess the student's needs and what services may be appropriate. If there are acute or long-term needs, the student may be referred into the community for a higher level of care.
  • After you've referred a student to Counseling & Wellness: 
    • We understand that you may be interested in the progress of the student you have referred; however, we are bound by the principles of confidentiality as defined by our respective licensing boards as well as state and federal laws.  We can only release information with written permission from the student.

    Student Counseling & Wellness can... 
    • Answer questions concerning steps to take in assisting students in coming to Student Counseling & Wellness. 
    • Offer you information about counseling concerns and problems in general.
    Student Counseling & Wellness cannot...
    • Say whether a student is being seen here or has kept an appointment.
    • Discuss the content of the session.
    • Discuss treatment plans or progress.

    Note: A student may find it in his/her best interest for information to be shared with faculty, staff, a family member or significant other. However, a student must complete a Release of Information Form provided by the Office of Student Counseling & Wellness Services for information to be shared with anyone. 
    Classroom Presentations & Programming Requests:
    • Student Counseling & Wellness' primary function is to see students for mental health counseling. At times however, we are able to accommodate presentation and programming requests from faculty, staff, and students.  We request an email be sent to StuCounseling@tamusa.edu six (6) weeks or more in advance of the event/presentation. Please include: date, time, location, the topic you are interested in having a counselor discuss, and the number of students expected to attend. 
    • Emails are responded to during normal business hours, Monday-Friday between 8 a.m. and 5 p.m.; once Student Counseling & Wellness receives your request, office personnel will respond within 48 hours.
  • We look forward to working with you!