All counseling services are offered to currently enrolled A&M-SA students in undergraduate or graduate programs. Learn more about the services we offer by clicking on the "Student Services" button below.
Confidentiality & Privacy:
What remains confidential and secure?
All Student Counseling Services' records are held strictly confidential to the extent protected by law and professional ethics. Counseling records are set apart from all other records at the University and are not released to any other person or agency within or outside the University without the client's written consent. No record of counseling will be made on academic transcripts or in job placement files. All staff members subscribe to the ethical guidelines by the Texas State Board of Examiners of Psychologists as well as state licensing boards governing LPC, LMFT, LCSW and LCDC licenses. Our staff will provide you with specific information regarding any legal limits to confidentiality.
- When there is the risk of imminent harm to themselves or another person, counselors have a legal and ethical duty to do whatever is necessary to protect life. If your counselor believes that you present a clear and imminent risk of harm or danger to yourself or others, your counselor may make disclosures that he/she considers necessary to protect you or other persons from harm. (These may include but are not limited to sharing information with medical personnel, law enforcement professionals, and contacting your parents/spouse/emergency contact).
- If during the course of counseling, you disclose any information pertaining to the physical, emotional or sexual abuse or neglect of a minor or an elderly or disabled person, under Texas state law, your counselor must report this information to the proper authorities. For more information about these legal statutes, speak to your counselor or visit Texas Law (See Texas Statute Family Code, Title 5, Chapter 261 & Texas Statute Human Resource Code, Title 2, and Chapter 48).
- A court-ordered subpoena can also require the Student Counseling & Wellness Services to release information contained in records or require a counselor to testify in a court hearing.
- Therapists are required by law to report incidences of sexual misconduct on the part of other therapists.
- This site generally stores no information about its visitors, with the exceptions of basic logging for site statistics (and then only machine addresses, not personal email addresses).
- There may be pages where we give visitors the option of providing us with names, addresses, phone numbers, fax numbers, email addresses, personal information, and various other kinds of details. This more personal information is not gathered without visitors knowing and providing active permission and participation.
- This site does not monitor private communications or make any use of such communications.
- This site does not display or make available visitors' personal information, such as contact information, even if it is already publicly available, to any person except the user himself or herself, except at the request of the user.
- This site does not retrieve personal information from the visitor's computer that was not originally sent to us or by us.
- This site does uses "cookies" only when it is necessary to save general (non-private) information about the site.
How does this webpage gather information?
Student Counseling & Wellness Services does not collect any personal information from a visitor to its site without explicitly requesting that the visitor provide it. If a visitor is just browsing, we do not gather any personal information about the visitor whatsoever. There are two ways in which a visitor may explicitly provide and consent to Student Counseling Services' collection of personal information.
When is it safe to send information over the Internet? Student Counseling Services has made every effort to ensure that personal information entered in a web form on this site is secure.
Counseling is something that is misunderstood by many people. These are some common myths about counseling.
MYTH: Counseling is only for people who have serious emotional problems.
FACT: While counseling does deal with people who have emotional problems it can also help:
- Couples who want a stronger relationship, or are contemplating a commitment or marriage.
- Individuals who have difficulty with self-esteem, communication, or assertion.
- Individuals having academic problems, difficulty in test-taking and/or test anxiety.
- Students having difficulty juggling school, work, and other responsibilities.
- Students trying to adjust to their new surroundings.
MYTH: Seeking counseling is a sign of weakness.
FACT: There is nothing weak about a person who seeks counseling. In fact, it takes courage to explore sensitive feelings and painful experiences. The individuals who enter counseling are taking the first step in resolving their difficulties.
MYTH: The counselor will tell you what to do and how to "fix" your problems.
FACT: Counseling is not a "quick fix" cure to your problems. The counselor is there to help you explore your feelings, thoughts, and concerns, to examine your options, and to assist you in achieving the goals you have set.
MYTH: The counselor cannot understand you unless he/she has had similar experiences or is of the same background.
FACT: Counselors are trained to be sensitive to and respectful of individual differences, including the specific concerns of students with regard to gender, racial/ethnic, cultural, religious, age, sexual preference/orientation, and socioeconomic issues.
Student Media and Classroom Requests:
Media inquiries or classroom interview requests need to be directed to Director, Rachel Lutz Guevara at email@example.com. Please allow for 3-4 weeks’ notice for all inquiries.
Note: We are happy to help students with these types of requests related to office services or outreach and prevention programming. However, due to the nature of our office function, which is to treat students struggling with mental health concerns, we prioritize this over all other requests. Additionally, our office is not always able to accommodate all requests, even with notice, based on the nature of the request, the topic, and if it aligns with our students’ right to privacy per HIPAA Laws.