University Operations

Disability Support Services

Due to COVID-19, all Disability Support Services (DSS) staff are working remotely until further notice. We remain available Monday through Friday from 8 a.m. to 5 p.m. and after hours, by appointment, via phone, email and video conferencing. We look forward to continuing our support of your education and wish you a safe and healthy semester. For additional information related to A&M-SA’s response to COVID-19, click here.

Military Affairs

Beginning Monday, April 13 Military Affairs will be operating from a virtual office. Office hours still remain Monday - Friday, 8 a.m.- 5 p.m.

Visit our virtual office at 

Enter your name and email address
Enter the session password: question
Click "Join Now"
Follow the instructions that appear on your screen

Phone: US Toll-free:+1-855-797-9485
Global call-in numbers: 
Session Number: 924 639 682

Student Counseling and Wellness Services

Due to COVID-19 concerns, all Student Counseling & Wellness Services (SC&WS) staff are working remotely from home. Our team is currently offering tele-counseling services via phone or Webex. Students interested in scheduling an appointment can call (210) 784-1331 Monday through Friday, 8:00AM – 5:00PM. If you are unable to reach someone during normal business hours, please leave a voice message. SC&WS staff will be checking voicemail every hour for voice messages during normal business hours. Please visit our website,, for 24/7 emergency/crisis information and to view our COVID-19 Self-Care Packet which includes a variety of helpful resources including an overview of stress management tips, coping skills, grounding techniques, wellness mobile apps, and emergency/crisis information.

Welcome Center

The Welcome Center is providing services remotely. If you have any questions about your admissions status, financial aid award or anything else, please visit the Virtual Welcome Center page find options on how to reach our department.

Office of Student Rights and Responsibilities

Due to COVID-19 concerns, the Office of Student Rights and Responsibilities is operating remotely. Until further notice, all conduct meetings will be held virtually either over the phone or via WebEx. Students with questions regarding their conduct case or sanctions can contact their assigned conduct officer. For general questions, please email

Staff availability remains consistent with normal office hours: Monday-Friday 8 a.m.-5 p.m. CST. 

Shahla Nadem-Mollaei
Virtual Office Hours
Mon.-Thur. 2 - 4 p.m.
Micayla Bean
Virtual Office Hours
Tues.-Fri. 9 - 11 a.m.
Mail & Receiving - Auxiliary Services

The A&M-SA mailroom is now open Monday - Friday from 8 a.m. - 5 p.m for receiving and processing daily mail for all campus department.  For any questions contact the Main & Receiving department at (210) 784- 2121 or email

Student Involvement Virtual Office

Beginning, Monday, March 23, Student Involvement will be operating from a virtual office.  Office hours still remain M-F 8 a.m.- 5 p.m.

Phone: US Toll free:+1-855-797-9485
Global call-in numbers:
Session Number: 929 725 808

Student Transition and Family Engagement

Beginning, Monday, March 23, Student Transition and Family Engagement will be operating from a virtual office.  Office hours still remain M-F 8 a.m.- 5 p.m.

Phone: US Toll free:+1-855-797-9485
Global call-in numbers:
Session Number: 929 725 808


The University Library is currently operating remotely. The Library staff are here to meet your teaching and research needs as best we can and to make access to library resources as seamless as possible. Below are helpful links to library resource guides. If you don't find the information that you're looking for on this guide, please use our chat service or e-mail

Library Chat Service Hours

Monday - Thursday 8 a.m. - 9 p.m.
Friday 8 a.m. - 6 p.m.
Saturday 9 a.m. - 6 p.m.
Sunday 1 - 9 p.m.
Student Academic Success Center

As a result of the decision to move all classes to an online instruction format Monday, March 23, 2020, through the end of the Spring 2020 semester, the Student Academic Success Center (SASC) has updated the delivery of its services. 

Effective Immediately: There will be no in-person services offered by the SASC staff through the end of the semester. All services will be delivered remotely.


Testing Center

The Texas A&M-San Antonio Testing Center is open and operational.  For the health and safety of the staff and other examinees, we ask that if you are ill or have been exposed to COVID-19 that you do not schedule an appointment OR that you cancel or reschedule your existing testing appointment by calling the Testing Center directly.

Our center is taking extra precautions by sanitizing testing stations between each examinee and are giving examinees extra space in regards to seating.  If you feel it necessary to wear a surgical mask and latex gloves, you can do so.  However, you will be required to take these items off to verify identification and to have them inspected.

Writing Center

The Jaguar Writing Center has moved online until courses resume meetings on campus. All of our staff will be working online during this time. Students are able to sign up for two types of digital sessions: eTutoring and Online Tutoring. Details about each session type can be found under Digital Appointments to the right. As before, appointments can be scheduled online through JagWire.

Office of the Registrars

Effective immediately the Office of the Registrar services are available to assist you despite the recently announced cancellation of all in-person classes for COVID-19 (coronavirus) precautions. Our office functions have all moved to small scale operations, please review our website links for further assistance. All team members are still actively available to assist you with your requests. We encourage students to utilize virtual options as much as possible when seeking assistance. We will have limited staff in the office Monday through Friday.

In response to unexpected circumstances, the Add/Drop form request can be emailed to All requests submitted will be answered in the order they were received. Our normal response time for completed forms is 2-3 business days. Please understand a possible delay due to the high volume. Thank you for your patience and understanding.

Undergraduate Academic Advising

Undergraduate Academic Advising is offering remote services only. All appointments will be conducted by phone or WebEx.

View our How to schedule an advising appointment online

The General's Store

The General’s Store is open for business on Wednesdays 2-6 p.m. or by appointment (call the Mays Center in advance). In an effort to promote social distancing, we have moved to a curbside model. Please visit our website for more information and to place your order.

Mays Center

Have a question? Check out The Mays Center Virtual Front Desk.

Office Hours are Monday - Friday, 8 a.m. - 5 p.m.