COVID-19 (Coronavirus) Information

In response to COVID-19, the Office of Student Rights and Responsibilities is currently operating remotely. Our commitment to serving the university community continues. We will update this information as things continue to change. If you have additional questions after reading this page, please email and one of our staff members will assist you.

Is OSRR still open?

Although staff are working remotely, staff availability remains consistent with normal office hours: Monday-Friday 8am-5pm CST.

Shahla Nadem- Mollaei

Assistant Director
(210) 784-1377

Virtual Office Hours:
Monday-Thursday 2pm-4pm

Micayla Bean

Student Conduct Officer
(210) 784-1475

Virtual Office Hours:
Monday-Thursday 9am-11am

My conduct case is still open and unresolved. What will happen?

We are proceeding with our work. Conduct meetings will be held by phone and WebEx.

I had a conduct meeting scheduled, What happens now?

We are currently holding conduct meetings via phone and WebEx. Check your "" email address for correspondence from Maxient, our web-based case management system. If you have concerns about a virtual conduct meeting, please contact your assigned conduct officer.

I have sanctions due soon. What should I do?

We understand the current circumstance may be affecting our student's ability to complete certain sanctions on time. Your conduct officer will work with you to develop a plan to complete your sanctions. Please email you conduct officer directly to discuss your options. If you can continue to work diligently to complete your sanctions on time.

I have a student conduct related hold on my student account. What should I do?

Email your conduct officer directly for assistance with student conduct related holds. If you are unsure who your assigned conduct officer is, please check your "" email address for correspondence from Maxient, our web-based case management system. If you still need assistance please email with your full name, your J#, and what you need assistance with.

I need to report an incident. What should I do?

As always, we ask you submit an incident report through our online forms on our File A Report webpage. You may use these forms to report an incident or alleged violation of the Student Code of Conduct. Our first concern is the safety and well-being of our students. Please be aware, these forms are not monitored outside of university business hours. If you are reporting an immediate danger to the health and safety of yourself and/or others, please call UPD at 210-784-1911.

I called the main telephone number (210-784-1353), but no one answered. What should I do?

The best way to contact our office is via email, either or by emailing your conduct officer directly. While we are monitoring our phones, staff may not be able to answer when you call. We’ve found that students are often hesitant to leave a voicemail and instead prefer to call back frequently until a staff member is able to answer the phone. A better strategy is leaving a voicemail message with the following information: (1) your full name, (2) your student ID number, (3) a callback number, and, (4) the reason for your call.

Refer to the site below for official updates regarding Texas A&M University-San Antonio's response to COVID-19, including frequently asked questions.

A&M-SA COVID-19 Updates

Student Rights and Responsibilities

The mission of The Office of Student Rights and Responsibilities (OSRR) is to promote a campus environment of student success and retention. We focus on a holistic approach to student rights and responsibilities in order to uphold the highest academic and behavioral standards as articulated in the Student Code of Conduct.

OSRR staff uphold the Student Conduct process for academic, behavioral and sexual misconduct issues on campus, educate the university community on civility and the Student Code of Conduct, and are advocates for students who may have questions regarding various community standards.

If you have any questions please feel free to contact us by phone (210) 784-1353, email, or visit our office located in Madla suite 311 during business hours Monday-Friday 8:00am-5:00pm

Click to go to Student Handbook

Assembled by the Division of Student Affairs, the Texas A&M University-San Antonio Student Handbook describes the expectations for behavior and conduct in the Jaguar community and outlines the procedures to be followed when these expectations are not met. It includes the Student Code of Conduct, the Academic Integrity Policy, as well as other rules, regulations, and policies governing student involvement .

As members of the University community, all enrolled students assume full responsibility for adhering to the university's values and goals.  Students are held responsible for staying abreast of their rights as students and for being cognizant on what is deemed proper conduct as outlined in the Student Handbook. 

Educational Programming:

OSRR promotes integrity in regard to academics on campus. We work closely with Academic Affairs to educate the community on plagiarism.  We encourage faculty to request a presentation on this topic during the semester. If you ever need to cancel a class, please consider requesting a presentation.

OSRR Staff sits on the Alcohol and Other Drug committee. The committee hosts various events throughout the year including Jaguar First Fridays and information tables. AOD Committee is available to host presentation on Alcohol and Other Drug Prevention. For more info please click here.

The university community is encouraged to report any incidents that may be seen or heard on campus. OSRR collaborates with SCWS and UPD to educate the community about proper ways Jaguars can Step In, Speak Up, and Support! For more information on reporting click here.

OSRR Staff are available to act as an impartial third party mediator in any issues that do not involve violations of the code of conduct. OSRR also educates the community on civility. If you would like to request a presentation on civility and how to respond in certain situations, please contact us.

National Hazing Prevention Week- OSRR collaborates with offices across campus to educate the community on hazing laws and policies. If you would like further information on hazing policies and prevention, or would like to request a presentation for your organization, please contact us.

OSRR staff are available to host a presentation on the Texas 911 Lifeline Law. For further information please visit the AOD webpage.

On Campus Resources:

Disability Support Services

Central Academic Building, Room 210
(210) 784-1335

Student Academic Success Center

Madla Building, Suite 336
(210) 784-1352

Tutoring Services

Central Academic Building, Room 208
(210) 784-1332

Writing Center
Central Academic Building, Room 208
(210) 784-1222

University Library
Central Academic Building, Room 202
(210) 784-1500

Student Counseling and Wellness Services

Patriots' Casa, Room 212
(210) 784-1331

University Police Department

Madla Building, Room 120
For Non Emergencies: (210) 784-1900
For Emergencies Only: (210) 784-1911

To file a Title IX Report please click here.

Campus Title IX Coordinator (Students)
Janice Parten
Modular 109A
(210) 784-2061


Compliance Officer (Faculty, Staff, Third Parties)
John LoCurto
Modular 109A
(210) 784-2003


Deputy Title IX Coordinator for Pregnant and Parenting Students
Jo Anna Benavides-Franke
Madla Building, Room 312
(210) 784-1330