COVID-19
Reporting Portal
  |  Student Resource
Guide
  |  Faculty COVID-19
Guidance

  1. Required Step: Contact your supervisor/Department Chair to disclose your situation and what help you may need to cover classes as appropriate
  2. Required Step: Collect your belongings and prepare to leave campus
  3. Strongly Recommended Step: If not opposed to seeking testing, visit the on campus COVID-19 Testing Center found in Portable 101B to complete PCR COVID-19 Testing
  4. Required Step: Report in the online COVID-19 Reporting Portal found at: https://redcap.link/TAMUS_COVID_PORTAL 
    This report initiates the case management process which includes:
    *Contact tracing at A&M-SA,
    *Identifying areas visited on campus that should be sanitized, and
    *Guidance for next steps, in case faculty member will be asked to isolate
  5. Required Step: Send necessary communications to students letting them know of changes to class delivery for the sessions being taught, if applicable

Required Step: Ask student to refrain from coming to campus and to self-report in the online COVID-19 Reporting Portal found at: https://redcap.link/TAMUS_COVID_PORTAL for further guidance.

This report initiates the case management process which includes:

  1. Contact tracing at A&M-SA,

  2. Identifying areas visited on campus that should be sanitized, and

  3. Guidance for next steps, in case student will be asked to isolate or quarantine.

Required Step: Report on behalf of the student in the online COVID-19 Reporting Portal found at: https://redcap.link/TAMUS_COVID_PORTAL This is done in the event the student does not self-report so that COVID-19 case management may be initiated.

NOTE: Once case management is initiated, it will be determined if the student must refrain from coming to campus and letters will be issued to respective faculty members providing the status.

Additional background Information: Online COVID-19 Reporting Portal: https://redcap.link/TAMUS_COVID_PORTAL 


On Campus COVID-19 Testing Center
Communication with Supervisor/Department Chair, Students for Class Coverage and Close Contacts


  • The online COVID-19 Reporting Portal (“Reporting Portal”) may be accessed through the A&M-SA homepage by selecting the Community.Safety.TOGETHER widget and choosing “Reporting Portal” button or by typing in the following URL into your web browser: https://redcap.link/TAMUS_COVID_PORTAL 
  • Employees who test positive for COVID-19, have COVID-19 symptoms, or who have had an exposure to COVID-19 are asked to report in the Reporting Portal. This report will initiate case management.

NOTE: it is helpful for case managers to know whether or not you are fully vaccinated for COVID-19 because this may change guidance provided; however, it is your decision to self-disclose or not. Case managers are instructed to be as conservative as possible so each case will be managed as if they are not fully vaccinated unless information provided states otherwise.


Laboratory Confirmed Positive Case
In the course of the individual’s recovery, they may be contacted by three (3) separate groups:

  1. Investigator at the Texas A&M Health Science COVID Investigations & Operations Center, who will conduct an interview with the individual and provide specific instructions and guidance.
  2. A Contact Tracer from the University’s local health authority will the complete contact tracing.
  3. A&M-San Antonio’s Case Manager will conduct an interview with the individual to understand any impacts to the campus community, to provide information on available resources, and to establish timelines for being able to return to campus.

Symptomatic and/or Exposure Case
In the course of the individual’s recovery, they may be contacted by two (2) separate groups:

  1. An Investigator from the Texas A&M Health Science COVID Investigations and Operations Center, who will conduct an interview with the individual and provide specific instructions and guidance.
  2. A Case Manager from A&M-San Antonio who will conduct an interview with the individual to perform a shorter version of contact tracing to understand any impacts to our campus community, to provide information on available resources, and to establish timelines for being able to return to campus.

The COVID-19 Testing Center (“Testing Center”) is located in Portable 101B.

Operating Hours:
Monday – Friday
8:30 a.m. – 11:59 a.m., and
1:00 p.m. – 3:00 p.m.

NOTE: Testing Center is closed during lunchtime from Noon -12:59 p.m.

While on campus, students, faculty and staff visit the Testing Center to receive a COVID-19 PCR Test (self-administered shallow nasal swab) for both proactive and reactive testing.

If COVID-19 symptoms develop while off campus, we ask all to refrain from coming to campus; please visit an off campus COVID-19 testing site, found using the link or QR code provided on this slide.

For more information visit: https://covid19.sanantonio.gov/What-YOU-Can-Do/Testing or consult your local medical provider.

NOTE: For individuals who are fully vaccinated and have an exposure to COVID-19, provided you are not exhibiting any COVID-19 symptoms, they are able to return to normal activities on campus. If testing is sought, it is recommended to wait at least three (3) days after the exposure to seek testing (5-8 days after exposure would be even better to test because it would provide a more reliable test result since there is an incubation period for the virus to present, if infected).


  1. In the event that a faculty member is impacted by COVID-19 they are asked to communicate with their supervisor/department chair and make arrangements for class coverage along with sending out communication to students as appropriate.
  2. A&M-SA COVID-19 case manager is responsible for notifying the supervisor of the expected time the employee will be away from campus.
  3. If close contact(s) are identified, the case manager will initiate case management for those close contact(s).

  1. Within approximately 24-hrs of a report being received, an A&M-SA COVID-19 Case Manager will conduct a shortened version of contact tracing to measure the impact to our campus. You will be asked about people who you were in contact with, places on campus you visited, symptoms, and possible exposures
  2. Once this information has been gathered a decision is made of whether a 10-day isolation or 14-day quarantine is appropriate.
  3. You will receive a number of letters from Human Resources throughout the duration of your isolation or quarantine timeline; your supervisor will be notified if you are required to refrain from coming to campus.
  4. For more information about the case management process at A&M-SA, please contact our Risk Manager, Rita Arredondo at x2028.

The CDC defines a close contact as someone who has been within 6 feet of a positive case for a total of 15 minutes or more within 48 hours of illness onset, regardless of whether or not the contact or positive case were wearing a mask.

Under Executive Order GA-36 signed May 18, 2021 by Governor Abbott, universities within the A&M System are no longer able to mandate mask wearing on campus. It is important to be aware of where students sit; this information will be helpful during case management to determine if others will be identified as close contacts during case management.


The University places the safety and wellbeing of our students as a priority. Across the institution, students are provided resources and services to assist in the pursuit of their academic pursuits including academic advising, technology, dining, disability support services, counseling and wellness, student success, testing and engagement.

A comprehensive list and contact details can be found at: https://www.tamusa.edu/documents/community-safety-together/student-resources-guide.pdf 

For more information, visit tamusa.edu/community-safety-together/students. Dean of Students: DOS@tamusa.edu  or (210) 784-1354 Student Resource Guide: https://www.tamusa.edu/documents/community-safety-together/student-resources-guide.pdf


Ask A Question” at tamusa.edu/community-safety-together.


  1. Testing
  2. Daily self-monitoring
  3. Self-reporting
  4. Vaccination Resources
  5. Safety

If in person or on campus – 1) Ask the student to immediately leave campus, 2) encourage the student to consult with their medical provider and 3) complete the COVID-19 Report Form through the designated web portal.


  1. Community.safety.together. website
  2. Text messaging
  3. Jag Mobile App
  4. What you need to know emails
  5. Digital Monitors
  6. Campus Signage
  7. student resources guide
  8. Faculty COVID slide deck
  9. “Ask A Question” at tamusa.edu/community-safety-together.

  1. Self-monitoring: Take time each day before coming to campus to self-monitor for COVID-19 symptoms and use the Reporting Portal should you test positive.
  2. Vaccinations: Students and employees will continue to be informed about community vaccination resources and on-campus opportunities as they occur.
  3. Safety: We encourage you to wear a mask when the situation warrants doing so or if you remain unvaccinated. Everyone should wash hands frequently and avoid close contact and large crowds.

A monitoring committee, comprised of the Provost and Vice President for Academic Affairs, Chief of Staff and Associate Vice President for Operations, and the Vice President for Business Affairs, provide the President with weekly recommendations. Information on this process and University operational status can be found at safety Indicators page.


As typical, if you have classroom management issues refer follow your normal protocol with your department chair.

updated: August 15, 2021