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Enrollment Services Center

Enrollment Services Center

Welcome to the Texas A&M University-San Antonio Enrollment Services Center!

I'm Douglas Daigle, the Director of the ESC, and our team is here to help you with everything you need to get started at A&M-San Antonio. Whether you have questions about financial aid, admissions or enrolling in classes—we’ve got you covered!
Douglas Daigle Headshot

Frequently Asked Questions

What services are offered?

The Enrollment Services Center is your one-stop resource for student support. We’re here to assist with financial aid, admissions, general enrollment questions, and Student ID services. Whether you're a new or returning student, stop by to get your official university ID—your key to campus access, student benefits, and more. The center also serves as the check-in location for campus tours.

Our mission is to provide excellent service and help you navigate the enrollment process with ease. Visit us on the first floor of the Senator Frank L. Madla Building, call (210) 784-1300, or email BeAJaguar@tamusa.edu. We’re here to support you every step of the way!

How do I submit my Bacterial Meningitis record?

Evidence of Vaccination must verify that the vaccination was received during the five year period prior to and no later than 10 days prior to the first day of the semester.

Evidence of vaccination must be submitted through Med+Proctor in one of the following four formats:

  1. A completed Evidence of Vaccination against Bacterial Meningitis Form. Use this form if you plan to obtain your vaccination somewhere other than your personal physician's office.
  2. A document bearing the signature or stamp of the physician or his/her designee, or public health personnel (must include the month, day, and year the vaccination was administered).
  3. An official immunization record generated from a state or local health authority (must include the month, day, and year the vaccination was administered).
  4. An official record received from school officials, including a record from another state (must include the month, day, and year the vaccination was administered).

Where do I make tuition payments or get my refund information?

Tuition payments and refund information are handled by the Student Business Services (SBS) office. You can make payments online through JagApp or visit SBS in person for assistance. For questions about billing, payment plans or refunds, the SBS team is available to help you understand your student account and keep your payments on track.

What is the Jaguar Promise and how do I know if I qualify?

The Jaguar Promise is a financial aid program designed to cover the cost of tuition and mandatory fees for eligible students at Texas A&M University-San Antonio. To qualify, students must be Texas residents, complete the FAFSA or TASFA, be eligible for the Federal Pell Grant and have a family adjusted gross income of $70,000 or less. Additional eligibility requirements may apply. It's our way of helping make higher education more accessible and affordable for our community.

Where do I go for my campus tour?

You’ll check in for your campus tour at the Enrollment Services Center. This is your first stop before exploring campus with one of our student ambassadors. After the tour, you’ll also have the chance to speak with Admissions Counselors and Financial Aid Advisors to help you take the next step toward becoming a Jaguar!

What types of financial aid are available?

Texas A&M University–San Antonio offers several types of financial aid to help students afford their education. These include:

  • Grants – Need-based funds that do not have to be repaid, such as the Federal Pell Grant and Texas Grant.

  • Scholarships – Awarded based on merit, need or other criteria; students can apply through ScholarshipUniverse.

  • Work-Study – Part-time job opportunities on or off campus for students with financial need.

  • Loans – Borrowed funds that must be repaid with interest, including federal student and parent loans.

For more details or to apply, visit the Office of Scholarships & Financial Aid.

How do I make an appointment with an Financial Aid Advisor?

To make an appointment with a Financial Aid Advisor at Texas A&M University–San Antonio, you can schedule a phone or virtual meeting through the university’s online appointment system by visiting the Financial Aid Contact page and clicking “Request Appointment.” You can also call the Enrollment Services Center at (210) 784-1300 to book an appointment or get immediate assistance. If you're on campus, stop by the Enrollment Services Center located in the Senator Frank Madla Building, Room 111, where staff can help you schedule a meeting or answer your questions in person.


Hours of Operation:

Monday: 8 a.m. - 5 p.m.
Tuesday: 8 a.m. - 7 p.m.
Wednesday: 8 a.m. - 5 p.m.
Thursday: 8 a.m. - 5 p.m.
Friday: 8 a.m. - 5 p.m.

Address:

One University Way

San Antonio, TX 78224

Contact Us: 

Phone: (210) 784-1300

Fax: (210) 784-1499

Email: BeAJaguar@tamusa.edu