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Information Technology Services

Information Technology Services

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What We Do

The Information Technology Services (ITS) group, under the leadership of the Chief Information Officer, is responsible for designing, deploying, managing, supporting, and maintaining all technology-based resources for our Students, Faculty and Staff.
Meet the Team
Central Academic Building

List of ITS Services

Below is the broad group of services that ITS is fully responsible for:

  • End-user computing platforms
  • Networking and communications infrastructure providing internal and external connectivity
  • Systems infrastructure supporting enterprise applications, storage, communications and collaboration platforms, virtual platforms, directory services (LDAP, AD)
  • Data management and provisioning services
  • Academic, classroom, and instructional design
  • Audio/video systems
  • End-user support including ITS Helpdesk, training, and documentation
  • Consulting services include requirements gathering, needs analysis, evaluation and testing of resources, and recommendation of solutions.

*NOTE: Technology-based resources are defined as TAMU-SA-related devices, software, and services. The ITS Help Desk is not permitted to work on personal devices.

ITS Department
Hours of Operation: Summer
Monday - Friday
8:00 a.m. - 5:00 p.m.

Saturday & Sunday
Closed
Central Academic Building
Contact ITS
ITS Location: Central Academic Building (CAB) Room 233
ITS Help Desk Phone: (210) 784-4357 
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