Reset Password/Unlock Account

Please review the possible resolutions below before continuing to reset your password.

  • NOTE: Unlocking your account on the self-service tool will not unlock your blackboard account. If you are needing to unlock your blackboard account, please click here
  • If you are having issues with logging into your email account, just remember that your email address is and the password is the same as your jaguar account password.
  • If you do not know your what password is because it autofill’s when logging into jagwire, Click Here for instructions on how to retrieve your password.

If none of these apply to your issue, click the button below to reset your password or unlock your account.