About Information Technology Services
ITS Staff
ITS GOALS
Our goal is to provide an innovative, customer-focused, and robust foundation for information technology solutions that enable the university community to pursue excellence in research, education, and public service. We seek to establish trust with our customers through professionalism, honest and open dialogue, high-quality customer service, and a commitment to partnership and collaboration.
ITS ORGANIZATION
ITS is organized into four large groups as described below:
- Customer Care Services: Responsible for providing helpdesk, A/V, and field service assistance and support for general computing and classroom technologies
- Academic Technology: Responsible for providing assistance, Faculty training and support, and instructional design assistance
- Application Services: Responsible for managing enterprise wide applications and the data needs of the campus
- Infrastructure Services: Responsible for implementing, managing and maintaining server platforms and networking/communications infrastructure
To reach any of the Information Technology Services staff please call the Help Desk at (210) 784-4357 (HELP)
President of Texas A&M University-San Antonio
| Linda Schott | President | linda.schott@tamusa.edu |
Vice President of Business Affairs and CFO
| Name | Title | |
| Leonard Cullo | VP of Business Affairs | CFO |
CIO Team
| Name | Title | |
| William Griffenberg | CIO | William.Griffenberg@tamusa.edu |
| Name | Title | |
| Daniel Rendon | Director, Customer Care Services | dmrendon@tamusa.edu |
TAMU-SA Helpdesk Team
| Name | Title | |
| Ruben Caudillo-Porras | Helpdesk Coordinator | rcaudill@tamusa.edu |
| Estrella Candia | Helpdesk Agent | ecandia@tamusa.edu |
| Roberto Marty | Helpdesk Agent | rmarty@tamusa.edu |
| Nathaniel Moore | Student Worker | nathaniel.moore@tamusa.edu |
| Adrian Perez | Student Worker | adrian.perez@tamusa.edu |
| Emily Godoy | Student Worker | emily.godoy@tamusa.edu |
| Jonathan Garcia | Student Worker | jonathan.garcia@tamusa.edu |
| Jennie Delgado-Flores | Student Worker | jennie.delgado@tamusa.edu |
Field Services Team
| Name | Title | |
| Clay Britt | Lead, Field Services | clay.britt@tamusa.edu |
| Elex Valdez | Apple Field Tech | elex.valdez@tamusa.edu |
| Jenae Garza | Field Service Tech I | jenae.garza@tamusa.edu |
| Joel Lerma | Field Service Tech II | joel.lerma@tamusa.edu |
| David Chandler | AV Student Worker | david.chandler@tamusa.edu |
| Gabriel Vaughn | Student Worker | gabriel.vaughan@tamusa.edu |
| Jesus "Jesse" Chavera | Student Worker | jesus.chavera@tamusa.edu |
AV Team
| Name | Title | |
| Moises Carlos | Lead, AV Administrator | moises.carlos@tamusa.edu |
| Kevin Mendoza | AV Field Tech | kmendoza@tamusa.edu |
Digital Inclusion Helpdesk Team
| Name | Title | |
| Juan M. Vazquez | Digital Inclusion Helpdesk Supervisor | Juan.Vazquez@tamusa.edu |
| Thomas Williams | Digital Inclusion Tech Writer | thomas.williams@tamusa.edu |
| Antonio Gallegos | Digital Inclusion Helpdesk Lead | Tony.Gallegos@tamusa.edu |
| Jennifer Martinez | Digital Inclusion Helpdesk Adult Ed | Jennifer.Martinez@tamusa.edu |
| Julia Hernandez | Digital Inclusion Helpdesk Adult Ed | Julia.Hernandez@tamusa.edu |
| Richard Salazar | Digital Inclusion Helpdesk Adult Ed | Richard.Salazar@tamusa.edu |
| Name | Title | |
| Matt Broughton | Assistant Director, Infrastructure | Matt.Broughton@tamusa.edu |
Network Team
| Name | Title | |
| Brandon Williams | Network Analyst III | Brandon.Williams@tamusa.edu |
| Lee Watkins | Telephony/Network Analyst | Lee.Watkins@tamusa.edu |
System Administration Team
| Name | Title | |
| Shane Donley | System Administrator | Shane.Donley@tamusa.edu |
| Syed Rizvi | Linux Administrator | Syed.Rizvi@tamusa.edu |
| Jack Clinkenbeard | System Administrator | Jack.Clinkenbeard@tamusa.edu |
| Ruben Prado | Field Service Engineer | rprado@tamusa.edu |
| Name | Title | |
| James Meyer | Assistant Director Web Services | James.Meyer@tamusa.edu |
Web Services Team
| Name | Title | |
| Fernando Estrada | Web Developer III | fernando.estrada@tamusa.edu |
| Jose "Joey" Gonzales | Web Developer II | jose.gonzales@tamusa.edu |
| Jane Perez | Student Worker | jane.perez@tamusa.edu |
| Liliana "Lili" Martinez | Student Worker | liliana.martinez@tamusa.edu |
| Name | Title | |
| Jessica Nino | Director, IT Finance & Administration | Jessica.Nino@tamusa.edu |
Business Team
| Name | Title | |
| Ruby Castro | Administrative Asst. IV | rcastro@tamusa.edu |
| Name | Title | |
| David Mendoza | Chief Data & Information Security Officer | David.Mendoza@tamusa.edu |
Security Team
| Name | Title | |
| Vaishali "Vai" Bhatt | Identity Manager | vai.bhatt@tamusa.edu |
| Name | Title | |
| Lionel Cassin | Executive Director, Development Operations | Lionel.Cassin@tamusa.edu |
DevOps Team
| Name | Title | |
| Eric Canull | Enterprise App Developer IV | Eric.Canull@tamusa.edu |
| Name | Title | |
| Alana Crawford | Director, Enterprise Apps | alana.crawford@tamusa.edu |
System Intergration Team
| Name | Title | |
| Matthew Steimel | System Integration Manager | matthew.steimel@tamusa.edu |
| Don Pingenot | System Integration Administrator | dpingenot@tamusa.edu |
| Jack Collins | Integration Specialist | jack.collins@tamusa.edu |
| John Zibluk | Integration Specialist | jzibluk@tamusa.edu |
Enterprise Application & DBA Team
| Name | Title | |
| Caryn Witt | Database Systems Manager | caryn.witt@tamusa.edu |
| Vacant | Enterprise App Developer III | |
| Horace Robinson | Database Administrator I | horace.robinson@tamusa.edu |
| Daniel Gondek | Enterprise Report Analyst 1 | daniel.gondek@tamusa.edu |
| Name | Title | |
| Jose Sanchez | Assistant Director of ePMO | Jose.Sanchez@tamusa.edu |
ePMO Team
| Name | Title | |
| Vacant | IT Project Manager III | |
| Mary Braxton | Business Analyst II | mary.braxton@tamusa.edu |
| Frank Ramon |
Project/Inventory Coordinator I
|
francisco.ramon@tamusa.edu |