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Our goal is to provide an innovative, customer-focused, and robust foundation for information technology solutions that enable the university community to pursue excellence in research, education, and public service. We seek to establish trust with our customers through professionalism, honest and open dialogue, high-quality customer service, and a commitment to partnership and collaboration.
ITS ORGANIZATION
ITS is organized into four large groups as described below:
- Customer Care Services: Responsible for providing helpdesk, A/V, and field service assistance and support for general computing and classroom technologies
- Academic Technology: Responsible for providing assistance, Faculty training and support, and instructional design assistance
- Application Services: Responsible for managing enterprise wide applications and the data needs of the campus
- Infrastructure Services: Responsible for implementing, managing and maintaining server platforms and networking/communications infrastructure
To reach any of the Information Technology Services staff please call the Help Desk at (210) 784-4357 (HELP)
President of Texas A&M University-San Antonio
| Name | Title |
|---|---|
| Salvador Hector Ochoa, Ph.D. | President |
Vice President of Business Affairs and CFO
| Name | Title |
|---|---|
| Marla Martinez | Interim VP of Business Affairs | CFO |
CIO Team
| Name | Title |
|---|---|
| William Griffenberg | CIO |
| Daniel Rendon | Deputy CIO |
| Don Brocker | CTO |
| Ruby Castro | Business Relationship Manager |
Integrated Support Group
Customer Care Team
| Name | Title |
|---|---|
| Moises Carlos | Customer Care Team Manager |
| Roberto Marty | Senior Help Desk Agent |
| Adrian Perez | IT Generalist I |
Field Services Team
| Name | Title |
|---|---|
| Clay Britt | Field Services Manager |
| Janelle Cavazos | Apple Field Tech II |
| Calissa Huizar | Field Service Tech |
| Jenae Garza | Field Service Tech II |
| Jesus "Jesse" Chavera | Field Service Tech I |
Communications Lab
| Name | Title |
|---|---|
| Elex Valdez | Communications Lab Manager |
AV Team
| Name | Title |
|---|---|
| Kevin Mendoza | A V Administrator I |
| Juan Vazquez | Audio Visual/Infrastructure Administrator II |
Academic Technologies Team
| Name | Title |
|---|---|
| Ruben Caudillo-Porras | Learning Management System Function Lead |
| John Zibluk | LMS Functional Analyst II |
System Intergration Team
| Name | Title |
|---|---|
| Desikan Srinivas | System Integration Manager |
| Horace Robinson | Enterprise App Developer III |
| Kyle-Michael Brian | Software Developer III |
| Joel Lerma | Integration Specialist I |
| Jack Collins | Integration Specialist |
| Name | Title |
|---|---|
| Eric Canull | Software Engineer IV |
| Ruben Prado | Workstation Infrastructure Admin |
| Johnny Guevara | CBORD Administrator |
Infrastructure Services
| Name | Title |
|---|---|
| Matt Broughton | Assistant Director, Infrastructure |
Network Team
| Name | Title |
|---|---|
| Brandon Williams | Network Analyst III |
| Lee Watkins | Telephony/Network Analyst |
System Administration Team
| Name | Title |
|---|---|
| Shane Donely | System Administrator |
| Syed Rizvi | System Administrator |
| Jamie Gutierrez | System Administrator |
| Jack Clinkenbeard | System Administrator |
| Ruben Prado | System Administrator |
Web Services
Web Services Team
| Name | Title |
|---|---|
| Fernando Estrada | Assistant Director of Web Services |
| Jose "Joey" Gonzales | Full Stack Web Developer |
IT Business, University Procurement & Contracts
| Name | Title |
|---|---|
| Jessica Nino | Director, IT Business, University Procurement & Contracts |
| Frank Ramon | Assistant Director, IT Business, University Procurement & Contracts |
Business Team
| Name | Title |
|---|---|
| Ruby Castro | Business Administration I |
| Minerva Reyna | Federal Workstudy |
| Deborah Campos-DeLeon | Contract Administrator |
| Gloria Galvan | Business Coordinator III |
| Travis White | Contract Coordinator |
Security Services
| Name | Title |
|---|---|
| Johnathan Cooper | Chief Data & Information Security Officer |
Security Team
| Name | Title |
|---|---|
| Vaishali "Vai" Bhatt-Dominguez | Identity and Access Manager |
| Sylvia De La Pena | Information Security Analyst III |
ePMO
| Name | Title |
|---|---|
| Jose Sanchez | Assistant Director of ePMO |
ePMO Team
| Name | Title |
|---|---|
| Matthew Livingston | IT Project Manager II |
| Mary Braxton | Project Manager II |