About Information Technology Services

Our goal is to provide an innovative, customer-focused, and robust foundation for information technology solutions that enable the university community to pursue excellence in research, education, and public service. We seek to establish trust with our customers through professionalism, honest and open dialogue, high-quality customer service, and a commitment to partnership and collaboration. 

ITS ORGANIZATION

 ITS is organized into four large groups as described below:

• Customer Care Services: Responsible for providing helpdesk, A/V, and field service assistance and support for general computing and classroom technologies
• Academic Technology: Responsible for providing assistance, Faculty training and support, and instructional design assistance
• Application Services:  Responsible for managing enterprise wide applications and the data needs of the campus
• Infrastructure Services:  Responsible for implementing, managing and maintaining server platforms and networking/communications infrastructure

To reach any of the Information Technology Services staff please call the Help Desk at (210) 784-4357 (HELP)

Organizational Chart

President of Texas A&M University-San Antonio

Vice President of Finance and Administration and CFO

CIO Team