SKIP TO PAGE CONTENT

Request Support

Before Submitting Your Request

Welcome to the University Marketing & Strategic Communications Support Request Page. Here, you can request various services to develop your ideas and meet your goals. We encourage you to bookmark this page for future requests. Here is how we process all requests: 

Fill Out the Form

Provide as much detail as possible. Tell us about your ideas and goals. Consider who your audience is and what you are trying to accomplish. Include the who, what, when, where, and why in your description and any graphics you have.

Submitted Requests

After submitting the form, look for a confirmation email from Smartsheet, our project tracking software. You should also receive a follow-up from the StratComm team member assigned to your request in 1-3 business days.

*Project timelines vary based on scheduling, resources, and personnel availability.

Collaborate & Plan

We’ll contact you on the next steps based on your project ideas and objectives.

TV Monitors

File Size: 3840 X 2160 PX 

View sample TV display file.

TV displays only rotate for 10 seconds, so keep it short and brief by redirecting more info elsewhere, like JagSync or QR codes. 

Submit your editable TV Display design or link for approval using the Marketing and Strategic Communications request form.

We suggest using Canva as a resource for designing your flyer/template/image. Canva is free for all staff, and all you have to do is sign up. If you have any questions about Canva, please contact our office. 

View more information.

Flyer Approval

Student Organization flyers must be approved by the Student Life office. Please contact them for guidance. 

All other flyers, including those from departments, programs, and external parties, require approval from Strategic Marketing and Communications before publication. 

Submit your editable flyer design or link for approval using the Marketing and Strategic Communications Request form. Upon approval, you will receive an email confirmation. You can then print your flyers and post them in designated locations as listed here.

We suggest using Canva as a resource for designing your flyer/template/image. Canva is free for all staff, and all you have to do is sign up. If you have any questions about Canva, please contact our office.

View more information.

Creative Services

The Creative Services team provides solutions and guidance for design, layout, art direction, and production onvariousf projects across all media. We are here to help you design effective, visually appealing marketing or communications materials.

Please note that the more material you provide us (such as images, a draft of the design, copy, etc.), the faster the turnaround on your project. Projects that require our Creative Services team to develop your requested material from scratch will take considerably longer than one where imagery and an initial design are presented.

Social Media

We harness the power of social media to engage with the community and showcase important University news, such as student, faculty, and staff accomplishments. Need help with what to say or what to post about the University? Our team also provides social media guidance and best practices to help navigate the challenges of posting with branded content.

Web Services

Web Services maintains the infrastructure for the TAMUSA.edu home page and its landing pages and supports reputational web pages. While departments can access our content management system (CMS) to make changes to their pages, we offer assistance with design and formatting. We can make quick edits if a change needs to be made immediately without going through a workflow. 

News and Media Relations

We work with media outlets and journalists to share University news and events. We provide resources and assets needed to tell our stories and coordinate interviews and campus visits. Media interested in speaking to an expert can email PR@tamusa.edu.

Adelante Magazine

This publication is our bi-annual magazine, which maintains and strengthens our connections with University alums and stakeholders. Featuring compelling photography, design, and editorial content, each issue showcases faculty, staff, alums, student achievements, athletic highlights, and the latest on-campus news and events. View our latest version here.

The Growler

The Growler is the official Texas A&M-San Antonio (A&M-SA) university-wide electronic newsletter for faculty and staff. To learn more about submitting to The Growler or past issues, visit our Growler website.