How to Support Students
Supporting student success is a shared responsibility across the Texas A&M University-San Antonio community. Faculty can use the following tools to identify concerns, provide timely feedback, and connect students with appropriate support.
Early Alerts
Use the Civitas Inspire Early Alerts System when a student is experiencing an academic, attendance, coursework, preparation, engagement, or personal concern that is affecting progress in the course. Faculty should communicate directly with the student before submitting an Alert.
Students receive Alerts through their TAMUSA email. Alerts are reviewed and assigned to appropriate staff for outreach and support. General Alerts may be submitted throughout the semester, while Checkpoint Alerts are available during designated submission windows.
View Early Alert guidance, current Alert windows, and submission instructions.
Midterm Grades
Midterm grades provide students with important feedback about their progress in a course. They represent a snapshot of academic performance at the midpoint of the semester and do not determine a student's final course grade.
Academic Advisors, Academic Coaches, and other student support staff may use midterm grades to help students assess their progress, identify strategies for improvement, and discuss enrollment options when appropriate.
Submit midterm grades through Faculty Self-Service.
CARE Referrals
Use a CARE Referral when the primary concern involves a student's wellbeing, behavior, or personal circumstances and may require coordinated support beyond academic success outreach. Examples may include significant personal challenges, hospitalization, housing instability, or other circumstances affecting the student's wellbeing.
Submit a CARE Referral or visit the Student Rights and Responsibilities reporting page for additional reporting options.
Immediate Safety Concerns
Do not use an Early Alert or routine CARE Referral for an emergency or immediate threat to safety. Contact University Police or emergency services through the appropriate university emergency process.