This page is dedicated to displaying the Customer Care Team's Full-Time staff in ITS.
Click here to meet our student workers!
Customer Care Director
Daniel Rendon - Director of Customer Care Services, dmrendon@tamusa.edu
Customer Care Team Manager
Moises Carlos - Customer Care Team Manager, mcarlos@tamusa.edu
Helpdesk Team
Estrella Candia - Senior Help Desk Agent, ecandia@tamusa.edu
Roberto Marty - Senior Help Desk Agent, rmarty@tamusa.edu
Field Services Team
Clay Britt - Field Service Manager, clay.britt@tamusa.edu
Elex Valdez - Apple Field Technician, elex.valdez@tamusa.edu
Jenae Garza - Field Service Tech I, jenae.garza@tamusa.edu
Nathaniel "Nate" Moore - IT Generalist I, nathaniel.moore@tamusa.edu
AV Team
Kevin Mendoza - Audio Visual/Infrastructure Administrator II, kmendoza@tamusa.edu
Juan Vazquez - Client Technologies Analyst II, juan.vazquez@tamusa.edu
Academic Technologies Team
Ruben Caudillo-Porras - Learning Management Systems Function Lead, rcadill@tamusa.edu
John Zibluk - End User Support Specialist I, jzibluk@tamusa.edu