This page is dedicated to displaying the Customer Care Team's Full-Time staff in ITS.

Click here to meet our student workers! 

Customer Care Director 

Daniel Rendon - Director of Customer Care Services, dmrendon@tamusa.edu 

 

Customer Care Team Manager

Moises Carlos - Customer Care Team Manager, mcarlos@tamusa.edu 

 

Helpdesk Team

Estrella Candia - Senior Help Desk Agent, ecandia@tamusa.edu

Roberto Marty - Senior Help Desk Agent, rmarty@tamusa.edu

 

Field Services Team

Clay Britt - Field Service Manager, clay.britt@tamusa.edu

Elex Valdez - Apple Field Technician, elex.valdez@tamusa.edu

Jenae Garza - Field Service Tech I, jenae.garza@tamusa.edu

Nathaniel "Nate" Moore - IT Generalist I, nathaniel.moore@tamusa.edu 

 

AV Team

Kevin Mendoza - Audio Visual/Infrastructure Administrator II, kmendoza@tamusa.edu 

Juan Vazquez - Client Technologies Analyst II, juan.vazquez@tamusa.edu 

Academic Technologies Team

Ruben Caudillo-Porras - Learning Management Systems Function Lead, rcadill@tamusa.edu

John Zibluk - End User Support Specialist I, jzibluk@tamusa.edu