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Schedule an Appointment

Student Counseling Center
Schedule an Appointment
SCC Lobby

Reaching out for mental health support can be a great option to assist in your journey as a Jaguar.  The Student Counseling Center is here to make the process as comfortable and helpful as possible.  All initial appointments are conducted in-person in Madla 120. Telehealth is available for ongoing appointments upon request.  

Please read through the following appointment options to determine what would best meet your needs and follow the steps to schedule:

Scheduling Options

Crisis Appointment – Are you experiencing a mental health crisis and in need of an immediate appointment with a clinician?

Call us now at 210-784-1331 or walk-in to the SCC in Madla 120 if any of the following are currently true:  
  • In the past two weeks I have had thoughts of ending my life AND considered acting on them.  
  • I am in immediate danger of harming or killing someone else.  
  • I am seeking services because of a recent physical and/or sexual assault. 
  • I am in immediate need of emotional support because someone close to me recently died.
*Please note that crisis appointments cannot be scheduled online.  These appointments are scheduled through the phone or in person to ensure you get the support you need as soon as possible.   

Initial Consultation – Are you interested in ongoing counseling services or unsure of what services you need?

Initial Consultation appointments are the most common type of appointments for students first seeking counseling center services. Various services may be recommended and scheduled including brief individual, group, or case management. Or you may be referred to an appropriate campus or community resource. Students experiencing the problems below can benefit from an initial consultation appointment:   
  • I am experiencing anxiety and/or stress. 
  • I feel depressed and/or have low mood/energy. 
  • I am concerned about my alcohol and/or drug use. 
  • I am having difficulty adjusting to a recent change. 
  • I am having a relationship problem. 
  • I am unsure about something significant in my future. 
  • I need to make a major decision and need feedback. 
You can schedule an initial consultation online, by phone, or in-person.  
  • To schedule online (for new client appointments only): visit our scheduling portal (portal to schedule is available M-F from 7 A.M. - 4:30 P.M.) 
    • If you are currently in crisis (experiencing serious thoughts of suicide or of harming others), please call us at 210-784-1331 instead of scheduling through the online portal so we can provide immediate support. Ongoing clients must schedule by phone or in person.
  • To schedule by phone: call 210-784-1331 
  • To schedule in person: visit the Student Counseling Center in Madla 120 (Monday-Friday between 8 A.M. - 12 P.M. and 1 P.M.- 5 P.M.)  

Case Management – Are you in need of a referral for a community resource?

Case Management appointments can assist students with the following:  
  • I am requesting referrals in the community (counseling, medical care, financial assistance, etc.) 
  • I am seeking a referral for medication management for my mental health.  
  • I need assistance finding counseling support elsewhere. 
Case management appointments can be scheduled online, by phone, or in-person.  
  • To schedule online: visit our scheduling portal (portal to schedule is available M-F from 7 A.M. - 4:30 P.M.) 
  • To schedule by phone: call 210-784-1331 and request a case management appointment. 
  • To schedule in person: visit the Student Counseling Center in Madla 120 (Monday-Friday between 8 A.M. - 12 P.M. and 1 P.M.- 5 P.M.) and request a case management appointment. 

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